Online survey software contracts
UK public sector · 105 contracts awarded in the 12 months to 6 October 2026
Covering 600+ buyer portals · 5 years of records · Updated 6 October 2026 · How we count
- Contracts awarded
- 105
- Last 12 months
- Median contract
- £51k
- Recorded value
- Recorded value
- £11.8m
- 101 of 104 main-service contracts have a published value
- Buyers
- 92
- Suppliers
- 45
27 online survey software contracts ending in the next 12 months
See which ones
BidSkim assigns contracts to services from the notice text. How services are assigned
What stands out
- The five suppliers that won the most online survey software contracts took 39% of them (41 of 105).
- Contracts awarded per quarter rose 18% from the first half of the period to the second.
- The median contract, £51k, is 54% below the median across it & software contracts (£110k).
Who buys online survey software
By contracts awarded, the 12 months to 6 October 2026.
- 1Together Housing Group2 contracts£436k
- 2NHS England2 contracts£340k
- 3Cabinet Office2 contracts£167k
- 4North Yorkshire Council2 contracts£125k
- 5City of Doncaster Council2 contracts£114k
- 6Northumberland County Council2 contracts£113k
- 7GreenSquareAccord2 contracts£96k
- 8Southampton City Council2 contracts£74k
- 9Nottinghamshire County Council2 contracts£69k
- 10UK Research and Innovation (UKRI)2 contracts£66k
Top online survey software contractors by contracts won
The 12 months to 6 October 2026.
- 1DELIB LIMITED14 contracts£668k
- 2Qualtrics LLC7 contracts£2.2m
- 3Granicus7 contracts£375k
- 4Go Vocal7 contracts£326k
- 5SmartSurvey Ltd6 contracts£659k
- 6CULTURE AMP LIMITED5 contracts£188k
- 7Commonplace4 contracts£407k
- 8Snap Surveys Limited4 contracts£108k
- 9WorkBuzz3 contracts£184k
- 10JDi Solutions Ltd3 contracts£135k
Latest and largest awards
Each links to the official notice.
Latest
London & South East Education Group to QUL TECHNOLOGIES LIMITED · Awarded 18 September 2026
The National Lottery Community Fund to Hivebrite UK Limiited · Awarded 17 September 2026
BiP Solutions to Socialoptic Ltd · Awarded 15 September 2026
General Optical Council to Go Vocal · Awarded 8 September 2026
Arun District Council to JDi Solutions Ltd · Awarded 3 September 2026
NHS Business Services Authority to Snap Survey · Awarded 27 August 2026
Infected Blood Compensation Authority to Hive · Awarded 24 August 2026
Southampton City Council to Orlo · Awarded 21 August 2026
North Yorkshire Council to TEP Services Ltd · Awarded 19 August 2026
BELIEVE HOUSING LIMITED to WorkBuzz · Awarded 19 August 2026
Largest
H M REVENUE & CUSTOMS to Qualtrics LLC · Awarded 5 December 2025
Severn Trent Water Limited to Workday · Awarded 13 July 2026
Scottish Police Authority to Invotra · Awarded 30 December 2025
Jisc to FORSTA WORLDWIDE LIMITED · Awarded 29 July 2026
West Midlands Police to MEL Research and PwC · Awarded 25 March 2026
Contracts awarded by quarter
Where the contracts were awarded
England 99 · Scotland 3 · Wales 3
What is included
Software to build and run online surveys, public consultations and community or stakeholder engagement, and multi-channel customer feedback, with analysis and reporting of the responses.
- Online survey tools
- Public consultation and engagement platforms
- Community and social value engagement platforms
- Multi-channel customer feedback collection and reporting
- Analysis of consultation responses
What is not included
- Transactional online forms -> it.ent.online-forms-workflow-platform
- CRM -> it.ent.crm
- Higher education module evaluation and student feedback tools -> it.lob.student-feedback-and-module-evaluation
- Remote user research and usability testing tools -> it.dev.user-research-platforms
- NHS Friends and Family Test and PROMs collection -> it.lob.patient-communications-and-engagement
- Social media publishing and monitoring -> it.ent.social-media-management
- Statistical analysis software -> it.data.statistical-and-analytical-software