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Service market

Crisis cafe contracts

UK public sector · 59 contracts awarded in the 12 months to 6 October 2026

Covering 600+ buyer portals · 5 years of records · Updated 6 October 2026 · How we count

Also in Healthcare

Contracts awarded
59
Last 12 months
Median contract
£740k
Recorded value
Recorded value
£65.7m
51 of 57 main-service contracts have a published value
Buyers
31
Suppliers
45

BidSkim assigns contracts to services from the notice text. How services are assigned

What stands out

  • The five suppliers that won the most crisis cafe contracts took 25% of them (15 of 59).
  • The median contract, £740k, is 2.6 times the median across social care contracts (£281k).
  • London had the most contracts: 11, or 19% of the total.

Who buys crisis cafe

By contracts awarded, the 12 months to 6 October 2026.

  1. 1NHS West Yorkshire Integrated Care Board6 contracts
  2. 2Cheshire and Wirral Partnership NHS Foundation Trust5 contracts
  3. 3NHS Lancashire and South Cumbria Integrated Care Board5 contracts
  4. 4NHS North West London ICB5 contracts
  5. 5NHS North East and North Cumbria Integrated Care Board3 contracts
  6. 6NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board3 contracts
  7. 7NHS Suffolk/Norfolk commissioning bodies3 contracts
  8. 8NHS Essex Integrated Care Board2 contracts
  9. 9Greater Manchester Mental Health NHS Foundation Trust2 contracts
  10. 10South London and Maudsley NHS Foundation Trust2 contracts

Top crisis cafe contractors by contracts won

The 12 months to 6 October 2026.

  1. 1Hestia6 contracts
  2. 2Thurrock and Brentwood Mind3 contracts
  3. 3Leeds Survivor Led Crisis Service2 contracts
  4. 4SECOND STEP LIMITED2 contracts
  5. 5Teesside Mind2 contracts
  6. 6Rethink Mental Illness2 contracts
  7. 7Independence Support2 contracts
  8. 8Suffolk Mind2 contracts
  9. 9Hull and East Yorkshire Mind2 contracts
  10. 10Adferiad Recovery2 contracts

Latest and largest awards

Each links to the official notice.

Latest

Largest

Contracts awarded by quarter

8Q4 2025*32Q1 202613Q2 20266Q3 20260Q4 2026*
* part quarter

Where the contracts were awarded

England 57 · Wales 2

London11Yorkshire and The Humber10East of England8North West6South West6North East4South East3Wales2East Midlands1West Midlands1UK-wide or not stated7

What is included

Non-clinical places and services for people in mental health crisis that offer an alternative to A&E or hospital admission: out-of-hours crisis cafes, safe havens, sanctuaries and safe spaces, short-stay residential crisis houses, and voluntary-sector crisis text and check-in support, commissioned mainly by NHS trusts and ICBs.

  • Crisis cafes and out-of-hours crisis drop-ins
  • Safe havens, safe spaces and sanctuaries
  • Residential and short-stay crisis houses and recovery houses
  • Combined crisis house and crisis cafe contracts
  • 24/7 text-messaging crisis support
  • Non-clinical suicide crisis intervention and safety planning
  • Wellbeing ambassadors and check-in support for people attending A&E in crisis

What is not included

  • Ongoing community mental health support, peer support and recovery colleges (soc.supp.community-mental-health-support)
  • Mental health supported accommodation and hospital step-down (soc.supp.mental-health-supported-accommodation)
  • Suicide bereavement support (soc.prev.bereavement-support)
  • Digital mental health platforms (it.lob.digital-mental-health-platform)
  • Crisis resolution and home treatment teams, psychiatric liaison and clinical crisis lines (another industry: healthcare)

Often bought by the same buyers