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Contract awardedWitness support

Post Office Inquiry: Psychological Support Services

Provision of psychological counselling for witnesses before and after oral evidence hearings, including telephone helpline support and mental health and resilience training for inquiry staff. The service is designed to support witnesses through the inquiry process until the publication of the final report.

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Awarded value
£100k
As published
Published
17 September 2025
Awarded
9 September 2025
PAM Group
Contract length
10 months
Ends 30 June 2026

What the contract covers

Psychological support service contract

Provision of psychological counselling, mental health support, and resilience training services for witnesses and staff involved in public inquiries.

  • Psychological counselling support for witnesses who provide oral evidence to the Post Office Horizon IT Inquiry before and after hearings
  • Support for Engagement sessions
  • Telephone Helpline Support
  • Mental Health and Resilience training for Inquiry staff

Terms and requirements

Contract type
Psychological support service contract
Procedure
Direct award
Initial term
10 months
Extensions
3 months
Longest it can run
13 months
Contract dates
9 September 2025 to 30 June 2026
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
85100000, 98300000, 85141000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto PAM Group
  3. Contract starts
  4. Contract ends
The buyer

Department for Business and Trade

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The supplier

PAM Group

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Cite this contract

Link
https://bidskim.com/tender/1000045/post-office-inquiry-psychological-support-services
Buyer reference
PR_4975
Open contracting ID
ocds-h6vhtk-059c09
Last checked
5 November 2026

Department for Business and Trade. Post Office Inquiry: Psychological Support Services. Contract award, 17 September 2025. BidSkim, https://bidskim.com/tender/1000045/post-office-inquiry-psychological-support-services (accessed 5 November 2026).