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Contract awardedFramework call-offParking enforcement

Provision of Bus Lane and Moving Traffic Offences Managed Service

Provision of a back-office software system and associated administrative resources to manage the end-to-end processing of penalty charge notices. The service supports enforcement operations for bus lanes and moving traffic violations, requiring integration with historical PCN volume data and ongoing case management capabilities.

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Awarded value
£718k
As published
Published
1 October 2025
Awarded
30 September 2025
Imperial Civil Enforcement Solutions
Contract length
60 months
Ends 30 September 2030

What the contract covers

Managed service contract

Provision of a managed service for processing penalty charge notices related to bus lane and moving traffic enforcement offences.

  • A back-office system to manage the processing of Penalty Charge Notices relating to Bus Lane and Moving Traffic Enforcement
  • Associated resources to manage that PCN processing

Terms and requirements

Contract type
Managed service contract
Procedure
Selective procedure
Initial term
60 months
Extensions
120 months
Longest it can run
180 months
Contract dates
1 October 2025 to 30 September 2030
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
48000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Imperial Civil Enforcement Solutions
  3. Contract starts
  4. Contract ends
The buyer

Norfolk County Council

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The supplier

Imperial Civil Enforcement Solutions

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Cite this contract

Link
https://bidskim.com/tender/100062/provision-of-bus-lane-and-moving-traffic-offences-managed-service
Buyer reference
NCCF43168
Open contracting ID
ocds-b5fd17-507bac27-a870-477d-800a-7f6a2b92c64b
Last checked
5 November 2026

Norfolk County Council. Provision of Bus Lane and Moving Traffic Offences Managed Service. Contract award, 1 October 2025. BidSkim, https://bidskim.com/tender/100062/provision-of-bus-lane-and-moving-traffic-offences-managed-service (accessed 5 November 2026).