MBC000588 - Managed Support Desk Services

Middlesbrough Council
North East
Direct award
1 August 2025 to 31 July 2026

Provision of 24x7 managed network operations centre (NOC) support services for existing Fournet infrastructure. The service ensures continuous monitoring and technical support for the council's communications environment.

Open the official notice

Awarded value: £43k; As published
Published: 19 September 2025
Awarded: 1 August 2025; Everything ICT
Contract length: 12 months; Ends 31 July 2026

What the contract covers

Provision of 24x7 managed network operations centre support services for IT infrastructure and communications systems.

24x7 NOC support

Terms and requirements

Procedure: Direct award
Initial term: 12 months
Contract dates: 1 August 2025 to 31 July 2026
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 72000000

Services in this contract

Integrated managed network and communications servicesMain service£687k typical24x7 managed network operations centre support

Lifecycle

Published
19 September 2025
Contract awardedto Everything ICT
1 August 2025
Contract starts
1 August 2025
Contract ends
31 July 2026

The buyer

Middlesbrough Council

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Recorded value: Locked
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Managed network services contracts, 24 months: Locked

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The supplier

Everything ICT

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/1001522/mbc000588-managed-support-desk-services
Buyer reference: MBC000588
Open contracting ID: ocds-h6vhtk-059e5b
Last checked: 5 November 2026

Middlesbrough Council. MBC000588 - Managed Support Desk Services. Contract award, 19 September 2025. BidSkim, https://bidskim.com/tender/1001522/mbc000588-managed-support-desk-services (accessed 5 November 2026).