Ticketing and Membership Systems Services 2025

B F I
London
Open procedure
17 August 2026 to 16 August 2029

Implementation of a business-critical ticketing and membership platform to support digital 'What's On' services. The solution must provide an intuitive, accessible user experience, ensure high-performance scalability during peak sales periods, and integrate seamlessly with existing digital programme and content management ecosystems.

Open the official notice

Awarded value: £672k; As published
Published: 6 October 2025
Awarded: 20 July 2026; Spektrix
Contract length: 36 months; Ends 16 August 2029

What the contract covers

Single contract covering one lot

Provision of a cloud-based ticketing and membership management platform, including system integration, implementation, and ongoing technical support services.

Implementation of a ticketing and membership platform
Integration of the platform with other in-scope systems
Support for BFI ‘What’s On’ digital services
A robust and scalable system during peak sales periods
Integration with services within the wider ecosystem and support for the ongoing digital programme experience and content management system workstreams
Delivery of an intuitive, efficient, optimised and accessible user experience

Terms and requirements

Contract type: Single contract covering one lot
Procedure: Open procedure
Initial term: 36 months
Extensions: 84 months
Longest it can run: 120 months
Contract dates: 17 August 2026 to 16 August 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 30123100, 30144200, 42991230, 50316000

Services in this contract

Venue ticketing and box office systemsMain service£87k typicalTicketing and membership platform implementation and integration for the BFI

Lifecycle

Published
6 October 2025
Contract awardedto Spektrix
20 July 2026
Contract starts
17 August 2026
Contract ends
16 August 2029

The buyer

B F I

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The supplier

Spektrix

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Cite this contract

Link: https://bidskim.com/tender/1009433/ticketing-and-membership-systems-services-2025
Buyer reference: 2025-423
Open contracting ID: ocds-h6vhtk-05a8ee
Last checked: 5 November 2026

B F I. Ticketing and Membership Systems Services 2025. Contract award, 6 October 2025. BidSkim, https://bidskim.com/tender/1009433/ticketing-and-membership-systems-services-2025 (accessed 5 November 2026).