Online Therapy Services to Secondary Care

Delivery of an online therapy solution to clear mental health waiting lists in North West London. The service provides fast-track treatment plans as a waiting list initiative, offering patients a choice between digital therapy via the supplier or in-person programmes provided by the Trust.

Open the official notice

Awarded value: £500k; As published
Published: 4 March 2026
Awarded: 4 March 2026; HelloSelf
Contract length: Not stated

What the contract covers

Services contract

Provision of digital mental health therapy services and online clinical support to reduce patient waiting lists for secondary care providers.

Deliver an online solution for face-to-face therapies to help reduce waiting lists for access to mental health support across the North West London area

Terms and requirements

Contract type: Services contract
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85323000, 75200000

Services in this contract

Digital mental health and recovery support platformMain service£111k typicalOnline therapy solution to reduce mental health waiting lists in secondary care

Lifecycle

Published
4 March 2026
Contract awardedto HelloSelf
4 March 2026
Contract starts
Contract endsEnd date not published

The buyer

Central and North West London NHS Foundation Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Online mental health support contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

HelloSelf

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

Contact details

Phone: Locked
Website: Locked

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Cite this contract

Link: https://bidskim.com/tender/1078196/online-therapy-services-to-secondary-care
Buyer reference: C429117
Last checked: 4 November 2026

Central and North West London NHS Foundation Trust. Online Therapy Services to Secondary Care. Contract award, 4 March 2026. BidSkim, https://bidskim.com/tender/1078196/online-therapy-services-to-secondary-care (accessed 4 November 2026).