Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust

Norfolk and Suffolk NHS Foundation Trust
East of England
1 April 2026 to 31 March 2027

Provision of an online Cognitive Behavioural Therapy (iCBT) platform to support talking therapy services. This is a continuation of an existing service delivery model with an incumbent provider, operating for a fixed 12-month term.

Open the official notice

Awarded value: £101k; As published
Published: 8 April 2026
Awarded: 1 April 2026; American Well Corporation UK Limited
Contract length: 12 months; Ends 31 March 2027

What the contract covers

Service/software procurement

Provision of digital mental health platforms and online Cognitive Behavioural Therapy services for NHS talking therapy clinical pathways.

Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) within Norfolk and Suffolk Talking Therapies

Terms and requirements

Contract type: Service/software procurement
Initial term: 12 months
Contract dates: 1 April 2026 to 31 March 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85100000

Services in this contract

Digital mental health and recovery support platformMain service£111k typicalDigital iCBT platform for Talking Therapies

Lifecycle

Published
8 April 2026
Contract awardedto American Well Corporation UK Limited
1 April 2026
Contract starts
1 April 2026
Contract ends
31 March 2027

The buyer

Norfolk and Suffolk NHS Foundation Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Online mental health support contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Address: Locked

See everything Norfolk and Suffolk NHS Foundation Trust buys

The supplier

American Well Corporation UK Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

See everything American Well Corporation UK Limited has won

Similar online mental health support contracts and prices

40 online mental health support contracts were awarded in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/1095676/digital-mental-health-platform-providing-online-cognitive-behavioural-therapy-ic
Buyer reference: Not published
Last checked: 5 November 2026

Norfolk and Suffolk NHS Foundation Trust. Digital mental health platform providing online Cognitive Behavioural therapy (iCBT) for Norfolk and Suffolk NHS Foundation Trust. Contract award, 8 April 2026. BidSkim, https://bidskim.com/tender/1095676/digital-mental-health-platform-providing-online-cognitive-behavioural-therapy-ic (accessed 5 November 2026).