Smartbox.ai

Rhondda Cynon Taf County Borough Council
Wales
Direct award
1 April 2026 to 31 March 2029

Licensing of advanced AI redaction software specifically designed to identify and redact sensitive information within documents to support Subject Access Request (SAR) compliance. The solution is intended to improve efficiency in handling data privacy requests by automating the redaction process across various file formats.

Open the official notice

Awarded value: £37k; As published
Published: 13 April 2026
Awarded: 30 March 2026; Smartbox.ai
Contract length: 36 months; Ends 31 March 2029

What the contract covers

Provision of AI-powered redaction software to automate and streamline the processing of Subject Access Requests for public sector organisations.

Advanced AI redaction software to complete Subject Access Requests received by the council

Terms and requirements

Procedure: Direct award
Initial term: 36 months
Contract dates: 1 April 2026 to 31 March 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 72212170

Services in this contract

Redaction softwareMain service£110k typicalAI redaction software for subject access requests

Lifecycle

Published
13 April 2026
Contract awardedto Smartbox.ai
30 March 2026
Contract starts
1 April 2026
Contract ends
31 March 2029

The buyer

Rhondda Cynon Taf County Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Redaction software contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Website: Locked
Address: Locked

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The supplier

Smartbox.ai

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

Contact details

Email: Locked

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Cite this contract

Link: https://bidskim.com/tender/1097327/smartbox-ai
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-068089
Last checked: 5 November 2026

Rhondda Cynon Taf County Borough Council. Smartbox.ai. Contract award, 13 April 2026. BidSkim, https://bidskim.com/tender/1097327/smartbox-ai (accessed 5 November 2026).