Talking Therapies Self-Referral Chatbot

Midlands Partnership University NHS Foundation Trust
West Midlands
8 February 2026 to 8 February 2029

Implementation and ongoing provision of the Limbic Access Chatbot to support patient referral and triage processes within a talking therapies service. The solution integrates with existing clinical workflows to manage patient intake and improve service accessibility, following a successful two-year pilot phase.

Open the official notice

Awarded value: Not published
Published: 3 March 2026
Awarded: 8 February 2026; Limbic Limited
Contract length: 36 months; Ends 8 February 2029

What the contract covers

Service contract

Provision of AI-driven chatbot software to facilitate patient self-referral, triage, and administrative efficiency for NHS talking therapies services.

Provision of the Limbic Access Chatbot to assist the Talking Therapies team in delivering an efficient referral and triage process

Terms and requirements

Contract type: Service contract
Initial term: 36 months
Contract dates: 8 February 2026 to 8 February 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85100000

Services in this contract

Digital mental health and recovery support platformMain service£111k typicalLimbic Access self-referral chatbot for Talking Therapies

Lifecycle

Published
3 March 2026
Contract awardedto Limbic Limited
8 February 2026
Contract starts
8 February 2026
Contract ends
8 February 2029

The buyer

Midlands Partnership University NHS Foundation Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Online mental health support contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Limbic Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/1145147/talking-therapies-self-referral-chatbot
Buyer reference: RRE-01483
Last checked: 5 November 2026

Midlands Partnership University NHS Foundation Trust. Talking Therapies Self-Referral Chatbot. Contract award, 3 March 2026. BidSkim, https://bidskim.com/tender/1145147/talking-therapies-self-referral-chatbot (accessed 5 November 2026).