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Contract awardedFreedom to speak up

THE NHS INDEPENDENT RAISING CONCERNS PROVISION

The service provides a confidential and safe channel for health board staff to raise concerns, supporting employee wellbeing, engagement, and performance. The provider must act as an independent guardian, ensuring secure handling of sensitive disclosures and facilitating appropriate escalation pathways for staff concerns within the health board environment.

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Awarded value
£309k
As published
Published
6 July 2023
Awarded
1 December 2023
The Guardian Service
Contract length
36 months
Ends 1 December 2026

What the contract covers

Services contract

Provision of an independent, confidential whistleblowing and freedom to speak up guardian service for NHS health board employees.

Terms and requirements

Contract type
Services contract
Procedure
Open procedure
Contract dates
1 December 2023 to 1 December 2026
Certifications asked for
None stated
Suitable for SMEs
Not stated
Category
Services
CPV codes
79414000, 79633000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto The Guardian Service
  3. Contract starts
  4. Contract ends
The buyer

NHS Wales Shared Services Partnership

Type
Locked
Contracts, 24 months
Locked
Recorded value
Locked
Typical contract
Locked
Buys mostLocked
Contact details
Name
Locked
Phone
Locked
Website
Locked
Address
Locked
See everything NHS Wales Shared Services Partnership buys
The supplier

The Guardian Service

Contracts won, 24 months
Locked
Value won, 24 months
Locked
Buyers, 24 months
Locked
Companies House number
Locked
Main buyersLocked
See everything The Guardian Service has won

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Cite this contract

Link
https://bidskim.com/tender/1153454/the-nhs-independent-raising-concerns-provision
Buyer reference
132963
Open contracting ID
ocds-kuma6s-132963
Last checked
5 November 2026

NHS Wales Shared Services Partnership. THE NHS INDEPENDENT RAISING CONCERNS PROVISION. Contract award, 6 July 2023. BidSkim, https://bidskim.com/tender/1153454/the-nhs-independent-raising-concerns-provision (accessed 5 November 2026).