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Contract awardedMultiple disadvantage

Cwmtawe Cluster Network Complex Needs Service

The service involves acting as a central point of contact for complex needs referrals within a primary care cluster. The provider will manage a caseload, lead multi-disciplinary team meetings, and broker specialist support for issues including domestic abuse, mental health, and substance misuse. The role requires managing a dedicated budget for therapeutic interventions, establishing robust information-sharing protocols with third-sector partners and housing teams, and ensuring clinical governance and performance monitoring across the service network.

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Awarded value
£121k
As published
Published
5 December 2024
Awarded
28 January 2025
Swansea Council for Voluntary Service
Contract length
24 months
Ends 9 May 2027

What the contract covers

Services contract

Provision of complex needs support services, including clinical advocacy, multi-agency coordination, and therapeutic intervention management for primary care patients.

Terms and requirements

Contract type
Services contract
Procedure
Open procedure
Contract dates
9 May 2025 to 9 May 2027
Certifications asked for
None stated
Suitable for SMEs
Not stated
Category
Services
CPV codes
75122000, 85323000, 85000000, 85100000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Swansea Council for Voluntary Service
  3. Contract starts
  4. Contract ends
The buyer

NHS Wales Shared Services Partnership

Type
Locked
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Recorded value
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Typical contract
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Contact details
Name
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Email
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Phone
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Website
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Address
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The supplier

Swansea Council for Voluntary Service

Contracts won, 24 months
Locked
Value won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/1156097/cwmtawe-cluster-network-complex-needs-service
Buyer reference
146583
Open contracting ID
ocds-kuma6s-146583
Last checked
5 November 2026

NHS Wales Shared Services Partnership. Cwmtawe Cluster Network Complex Needs Service. Contract award, 5 December 2024. BidSkim, https://bidskim.com/tender/1156097/cwmtawe-cluster-network-complex-needs-service (accessed 5 November 2026).