End User Compute Services

Bank of England
Selective procedure
16 December 2021 to 15 December 2026

The contract covers end-to-end lifecycle management of computing and telephony devices, including procurement, deployment, and disposal. Services include Windows Evergreen management, VDI management, software packaging, and proactive monitoring. The supplier acts as a value-added reseller for hardware and software while providing on-demand resources to supplement internal teams and managing service performance through defined SLAs.

Open the official notice

Awarded value: £58m; As published
Published: 9 November 2022
Awarded: 16 November 2021; Unisys
Contract length: 60 months; Ends 15 December 2026

What the contract covers

Goods contract

Provision of managed end user computing services, including hardware supply, software packaging, VDI management, and ongoing technical support for enterprise environments.

End user computing and mobile services
Supply of computing and telephony devices, peripherals, accessories and software
Asset lifecycle management from provision to disposal
Windows Evergreen Management
Monitoring and Analytics
Proactive Alert Management
End user experience management (EUEM)
EUC Service Management
Managed Build as a Service (Remote Build)
Knowledge Management

Terms and requirements

Contract type: Goods contract
Procedure: Selective procedure
Initial term: 60 months
Contract dates: 16 December 2021 to 15 December 2026
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Goods
CPV codes: 72222300

Services in this contract

End-user computing servicesMain service£148k typicalManaged end user computing services incl. build, packaging, VDI management
Laptops, desktops and tablets£100k typicalSupply of computing devices and peripherals

Lifecycle

Published
9 November 2022
Contract awardedto Unisys
16 November 2021
Contract starts
16 December 2021
Contract ends
15 December 2026

The buyer

Bank of England

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Unisys

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/127279/end-user-compute-services
Buyer reference: CON/1000350
Open contracting ID: ocds-b5fd17-662eaaaf-c014-4b63-ab9b-33aa6b69dbc1
Last checked: 5 November 2026

Bank of England. End User Compute Services. Contract award, 9 November 2022. BidSkim, https://bidskim.com/tender/127279/end-user-compute-services (accessed 5 November 2026).