Network Operations Centre (NOC) and Security Operations Centre (SOC)

Provision of managed network operations and security operations centre services, including proactive monitoring, threat response, and Cisco infrastructure support.

• Provision of a Network Operations Centre including a Fournet service desk, CISCO Hardware and Software support, DNS management and Connectivity management, Proactive Monitoring and Backup, and Service management
• Security related response activity for Cisco Secure Endpoint, including threat investigation, containment and device isolation
• Security related response activity for Cisco Umbrella
• Security related response activity for Cisco FTD/Firepower
• Security related response activity for Cisco network infrastructure
• Provision of security telemetry
• Production of a monthly threat report

Terms and requirements

Contract type

Managed service

Procedure

Selective procedure

Initial term

24 months

Contract dates

1 April 2026 to 31 March 2028

Certifications asked for

None stated

Suitable for SMEs

Yes

Category

Services

CPV codes

72000000

Services in this contract

• Integrated managed network and communications servicesMain service£687k typicalNetwork operations centre with service desk, Cisco support, DNS and connectivity management
• Managed security operations (SOC and MDR)£207k typicalSecurity operations centre response activity across Cisco security tools with threat reporting

Lifecycle

1. Published
   17 April 2026
2. Contract awardedto Everything ICT
   24 February 2026
3. Contract starts
   1 April 2026
4. Contract ends
   31 March 2028