Get your state pension- Identity Verification

Department for Work and Pensions
London
Selective procedure
27 March 2026 to 26 March 2027

The contract involves the validation and verification of bank account details for state pension payments. It includes the implementation of a CallValidate knowledge-based authentication (KBA) module to perform secondary checks for users who fail initial automated verification processes.

Open the official notice

Awarded value: £282k; As published
Published: 17 April 2026
Awarded: 27 March 2026; TransUnion International UK Limited
Contract length: 12 months; Ends 26 March 2027

What the contract covers

Services contract

Provision of identity verification and bank account validation services, including knowledge-based authentication modules for secure digital pension payment processing.

Validation and verification of pension payment bank accounts
Additional CallValidate KBA Module questions/checks for those that fail the initial validation and verification

Terms and requirements

Contract type: Services contract
Procedure: Selective procedure
Initial term: 12 months
Contract dates: 27 March 2026 to 26 March 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 72000000

Services in this contract

Digital identity verificationMain service£210k typicalBank account validation and verification with knowledge-based checks for state pension

Lifecycle

Published
17 April 2026
Contract awardedto TransUnion International UK Limited
27 March 2026
Contract starts
27 March 2026
Contract ends
26 March 2027

The buyer

Department for Work and Pensions

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Identity verification contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

TransUnion International UK Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

See everything TransUnion International UK Limited has won

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Cite this contract

Link: https://bidskim.com/tender/1309544/get-your-state-pension-identity-verification
Buyer reference: CF-0025700DQH00000FUqLV2A1
Open contracting ID: ocds-b5fd17-3917590f-3a7c-4768-9604-6c5a96cc56f1
Last checked: 5 November 2026

Department for Work and Pensions. Get your state pension- Identity Verification. Contract award, 17 April 2026. BidSkim, https://bidskim.com/tender/1309544/get-your-state-pension-identity-verification (accessed 5 November 2026).