LDC-408b On Demand Transport (Application and Call Centre Provider)

Lichfield District Council
West Midlands
Open procedure
2 December 2024 to 1 June 2025

Supply of a mobile application and associated call centre functionality to facilitate ticket booking for a rural on-demand bus pilot scheme. The system must enable residents to engage with the service and manage bookings for transport connections between rural areas and urban centres.

Open the official notice

Awarded value: £19k; As published
Published: 12 August 2024
Awarded: 7 November 2024; WEDRT
Contract length: 6 months; Ends 1 June 2025

What the contract covers

Goods contract

Provision of mobile application software and call centre support services for on-demand public transport and passenger booking systems.

Terms and requirements

Contract type: Goods contract
Procedure: Open procedure
Initial term: 6 months
Contract dates: 2 December 2024 to 1 June 2025
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Goods
CPV codes: 48000000

Services in this contract

Public transport planning and demand-responsive transport platformMain service£102k typicalMobile app for booking tickets on an on-demand bus service

Lifecycle

Published
12 August 2024
Contract awardedto WEDRT
7 November 2024
Contract starts
2 December 2024
Contract ends
1 June 2025

The buyer

Lichfield District Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Demand responsive transport software contracts, 24 months: Locked

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Contact details

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Email: Locked
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The supplier

WEDRT

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked

Main buyers

See everything WEDRT has won

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Cite this contract

Link: https://bidskim.com/tender/132503/ldc-408b-on-demand-transport-application-and-call-centre-provider
Buyer reference: LITCH001-DN737898-75073102
Open contracting ID: ocds-b5fd17-6a602109-80ee-4a9d-a20a-9ab4a327d705
Last checked: 5 November 2026

Lichfield District Council. LDC-408b On Demand Transport (Application and Call Centre Provider). Contract award, 12 August 2024. BidSkim, https://bidskim.com/tender/132503/ldc-408b-on-demand-transport-application-and-call-centre-provider (accessed 5 November 2026).