Provision of Services as part of the Medway Voluntary Community Sector Better Together Consortium

Medway Council
South East
Open procedure
1 January 2024 to 31 December 2026

A multi-lot consortium service delivering four distinct workstreams: infrastructure support for local voluntary organisations, independent patient voice via Healthwatch, comprehensive support for adult and young carers including respite payments, and specialist rehabilitation and information services for visually impaired residents. The contract requires a collaborative partnership model with shared KPIs, a single point of contact, and a unified action plan to maximise community resources.

Open the official notice

Awarded value: £4.1m; As published
Published: 30 May 2023
Awarded: 10 October 2023; Kent Association for the Blind
Contract length: 36 months; Ends 31 December 2026

What the contract covers

Independent lot within a multi-lot services contract

Provision of integrated community support services, including carer assistance, health advocacy, infrastructure support for voluntary organisations, and visual impairment rehabilitation.

Infrastructure support for VCS organisations in Medway to support a resilient and thriving VCS
Local Healthwatch Medway service supporting the provision of an independent patient voice
Information, guidance and advice for carers
A young carers support service ensuring young carers are not undertaking inappropriate caring roles
Carers Support Payments enabling adults and young carers to take respite or reach their life goals and live independent healthy lives and avoid a crisis
Children and adults visually impaired support and information service maintaining the VI Registers
Support for independent living, rehabilitation, and prevention of age-related eye conditions

Terms and requirements

Contract type: Independent lot within a multi-lot services contract
Procedure: Open procedure
Initial term: 36 months
Contract dates: 1 January 2024 to 31 December 2026
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 85000000

Services in this contract

Voluntary and community sector infrastructure supportMain service£157k typicalVCS infrastructure support lot of consortium contract
Carers support services£808k typicalAdult and young carers support lot
Local Healthwatch and public voice services£292k typicalLocal Healthwatch Medway lot
Sensory impairment support and rehabilitation£206k typicalVisually impaired support and information lot

Lifecycle

Published
30 May 2023
Contract awardedto Kent Association for the Blind
10 October 2023
Contract starts
1 January 2024
Contract ends
31 December 2026

The buyer

Medway Council

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Contracts, 24 months: Locked
Recorded value: Locked
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The supplier

Kent Association for the Blind

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/156346/provision-of-services-as-part-of-the-medway-voluntary-community-sector-better-to
Buyer reference: MEDWAY001-DN671822-54048068
Open contracting ID: ocds-b5fd17-7d7dbbae-e02e-4882-929b-d14d01052f2e
Last checked: 5 November 2026

Medway Council. Provision of Services as part of the Medway Voluntary Community Sector Better Together Consortium. Contract award, 30 May 2023. BidSkim, https://bidskim.com/tender/156346/provision-of-services-as-part-of-the-medway-voluntary-community-sector-better-to (accessed 5 November 2026).