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Contract awardedContact centre outsourcing

Crimestoppers Hotline Service

  • Home Office
  • London
  • Direct award
  • 3 March 2025 to 31 March 2027

Operation of a national telephone hotline service specifically for reporting immigration-related crime. The service involves managing incoming reports, processing intelligence, and ensuring secure communication channels for the public to report sensitive information to the Home Office.

Open the official notice (opens in a new tab)
Awarded value
£700k
As published
Published
7 March 2025
Awarded
3 March 2025
Crimestoppers Trust
Contract length
25 months
Ends 31 March 2027

What the contract covers

Service

Provision of a dedicated telephone hotline service for the reporting of immigration-related crime and intelligence gathering for public authorities.

  • Provision of a hotline service to report immigration-related crime

Terms and requirements

Contract type
Service
Procedure
Direct award
Initial term
25 months
Contract dates
3 March 2025 to 31 March 2027
Certifications asked for
None stated
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
79511000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Crimestoppers Trust
  3. Contract starts
  4. Contract ends
The buyer

Home Office

Type
Locked
Contracts, 24 months
Locked
Recorded value
Locked
Typical contract
Locked
Contact centre outsourcing contracts, 24 months
Locked
Buys mostLocked
Contact details
Email
Locked
Address
Locked
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The supplier

Crimestoppers Trust

Contracts won, 24 months
Locked
Value won, 24 months
Locked
Buyers, 24 months
Locked
Size
Locked
Companies House number
Locked
Main buyersLocked
See everything Crimestoppers Trust has won

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Cite this contract

Link
https://bidskim.com/tender/157241/crimestoppers-hotline-service
Buyer reference
tender_485812/1459247
Open contracting ID
ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300
Last checked
5 November 2026

Home Office. Crimestoppers Hotline Service. Contract award, 7 March 2025. BidSkim, https://bidskim.com/tender/157241/crimestoppers-hotline-service (accessed 5 November 2026).