Customer ID verification services

National Savings & Investments (NS&I)
1 April 2025 to 31 March 2028

Provision of customer identity verification services for fraud prevention purposes. The contract involves the delivery of software-based identity checking solutions to support secure digital interactions and mitigate financial crime risks.

Open the official notice

Awarded value: £1.1m; As published
Published: 30 April 2025
Awarded: 28 March 2025; GB Group
Contract length: 36 months; Ends 31 March 2028

What the contract covers

Services contract

Provision of digital identity verification and fraud prevention software services to support secure customer onboarding and account management processes.

Verification services for customer ID for fraud prevention

Terms and requirements

Contract type: Services contract
Initial term: 36 months
Contract dates: 1 April 2025 to 31 March 2028
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 48000000

Services in this contract

Digital identity verificationMain service£210k typicalCustomer ID verification for fraud prevention

Lifecycle

Published
30 April 2025
Contract awardedto GB Group
28 March 2025
Contract starts
1 April 2025
Contract ends
31 March 2028

The buyer

National Savings & Investments (NS&I)

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Identity verification contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

GB Group

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

See everything GB Group has won

Similar identity verification contracts and prices

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Cite this contract

Link: https://bidskim.com/tender/162912/customer-id-verification-services
Buyer reference: 24-X-06
Open contracting ID: ocds-b5fd17-82d9830c-1f89-4ed8-8a94-35652a59023b
Last checked: 5 November 2026

National Savings & Investments (NS&I). Customer ID verification services. Contract award, 30 April 2025. BidSkim, https://bidskim.com/tender/162912/customer-id-verification-services (accessed 5 November 2026).