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Contract awardedBox office software

EPOS and On-line Ticketing System - Preston Hall Museum

Implementation of a comprehensive revenue management system covering general ticket sales, online bookings, CRM, exhibition and tour admissions, access control, and retail stock management. The solution must support both physical admissions desk operations and online retail sales, including integrated sales reporting functionality.

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Awarded value
£90k
As published
Published
22 May 2025
Awarded
1 April 2025
Visisoft Limited
Contract length
60 months
Ends 13 April 2030

What the contract covers

EPOS and Booking/Ticketing CRM system provision

Provision of integrated EPOS, ticketing, and CRM software solutions for museum admissions, retail stock management, and online sales processing.

  • Provide an EPOS and Booking/Ticketing CRM system that provides a revenue management system for general ticket sales via admissions desk and online sales
  • Provide CRM functionality
  • Support admission for some temporary events, exhibitions and tours
  • Provide access control
  • Provide retail POS and stock management
  • Provide online retail sales and POS
  • Provide sales reporting

Terms and requirements

Contract type
EPOS and Booking/Ticketing CRM system provision
Initial term
60 months
Contract dates
14 April 2025 to 13 April 2030
Certifications asked for
None stated
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
48000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Visisoft Limited
  3. Contract starts
  4. Contract ends
The buyer

Stockton-on-Tees Borough Council

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The supplier

Visisoft Limited

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Cite this contract

Link
https://bidskim.com/tender/168613/epos-and-on-line-ticketing-system-preston-hall-museum
Buyer reference
EPOS Museum 2025
Open contracting ID
ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f
Last checked
5 November 2026

Stockton-on-Tees Borough Council. EPOS and On-line Ticketing System - Preston Hall Museum. Contract award, 22 May 2025. BidSkim, https://bidskim.com/tender/168613/epos-and-on-line-ticketing-system-preston-hall-museum (accessed 5 November 2026).