Contract awardedKey holding

Key Holding, Alarm Response and Venue Security Services

Wirral Council
North West
Open procedure
1 May 2025 to 30 April 2029

24/7/365 key holding and alarm response across council buildings, plus ad-hoc venue security including static event security, public and closed meeting support, and licensed door supervision. Services are called off on an as-and-when required basis with a single supplier.

Open the official notice

Awarded value: £900k; As published
Published: 5 December 2024
Awarded: 15 April 2025; Chase Services Group Ltd
Contract length: 48 months; Ends 30 April 2029

What the contract covers

Service contract

Provision of key holding, alarm response, and venue security services for public sector facilities and events

Provide a 24-hours-per-day, 365-days-per-year key-holding service
Respond to alarm activations and incidents
Provide door supervisors and security officers

Terms and requirements

Contract type: Service contract
Procedure: Open procedure
Contract dates: 1 May 2025 to 30 April 2029
Certifications asked for: British Standard BS7499, SIA approved contract scheme, ACS accreditation
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 79710000, 79711000, 79713000, 79715000

Services in this contract

Key holding and alarm responseMain service£75k typical24/365 key holding and response to alarm activations and incidents
Static manned guarding£182k typicalDoor supervisors and security officers for venues

Lifecycle

Published
5 December 2024
Contract awardedto Chase Services Group Ltd
15 April 2025
Contract starts
1 May 2025
Contract ends
30 April 2029

The buyer

Wirral Council

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Recorded value: Locked
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The supplier

Chase Services Group Ltd

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Value won, 24 months: Locked
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Cite this contract

Link: https://bidskim.com/tender/172491/key-holding-alarm-response-and-venue-security-services
Buyer reference: WIRLC001-DN750820-62067949
Open contracting ID: ocds-b5fd17-8a8b3a85-ad12-4453-819f-c7a8dcd53c4d
Last checked: 5 November 2026

Wirral Council. Key Holding, Alarm Response and Venue Security Services. Contract award, 5 December 2024. BidSkim, https://bidskim.com/tender/172491/key-holding-alarm-response-and-venue-security-services (accessed 5 November 2026).