Further Competition Exercise for Maintenance of CCTV & Concierge Systems - AWARD

Sandwell Metropolitan Borough Council
West Midlands
Selective procedure
1 January 2025 to 31 December 2028

The contract covers maintenance for over 5,000 residential units equipped with concierge-connected, GSM, or stand-alone door entry systems and remotely monitored CCTV. It also includes the maintenance of public space CCTV systems across multiple town centres and housing estates. The service requires a fully comprehensive maintenance package to ensure operational continuity of security infrastructure.

Open the official notice

Awarded value: Not published
Published: 8 January 2025
Awarded: 10 December 2024; Total Integrated Solutions
Contract length: 48 months; Ends 31 December 2028

What the contract covers

Service and maintenance contract

Provision of comprehensive maintenance and support services for CCTV, concierge, and door entry security systems across residential and public estates.

Provide a fully comprehensive service and maintenance package for the Council's CCTV and concierge service
Maintain the specified door entry systems and remotely monitored CCTV systems serving housing blocks and estates
Provide monitoring of public space CCTV systems around Sandwell borough

Terms and requirements

Contract type: Service and maintenance contract
Procedure: Selective procedure
Initial term: 48 months
Contract dates: 1 January 2025 to 31 December 2028
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 35120000, 32231000, 35121000, 32234000

Services in this contract

Integrated security systems maintenance and installationMain service£171k typicalService and maintenance of door entry and CCTV systems on housing estates
CCTV control room operation£453k typicalMonitoring of public space CCTV systems around the borough

Lifecycle

Published
8 January 2025
Contract awardedto Total Integrated Solutions
10 December 2024
Contract starts
1 January 2025
Contract ends
31 December 2028

The buyer

Sandwell Metropolitan Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
CCTV monitoring contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

Total Integrated Solutions

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/173919/further-competition-exercise-for-maintenance-of-cctv-and-concierge-systems-award
Buyer reference: IT-230-8601-SMBC 24022 - AWARD
Open contracting ID: ocds-b5fd17-8bb06117-ce23-4263-b131-fed508dc8cd2
Last checked: 4 November 2026

Sandwell Metropolitan Borough Council. Further Competition Exercise for Maintenance of CCTV & Concierge Systems - AWARD. Contract award, 8 January 2025. BidSkim, https://bidskim.com/tender/173919/further-competition-exercise-for-maintenance-of-cctv-and-concierge-systems-award (accessed 4 November 2026).