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Contract awardedFramework call-offReferral management system

Dental Electronic Referral System (DERS) across the South East

Delivery of an end-to-end cloud-based Dental Electronic Referral System (DERS) to manage patient journeys from general dental services into specialist care. The system must support clinical triage, monitor referral quality, and provide data for service evaluation across multiple regions in the South East. The contract requires a single provider to maintain the platform and ensure integration with existing NHS dental workflows.

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Awarded value
£1.4m
As published
Published
7 April 2025
Awarded
10 March 2025
NEC Software Solutions
Contract length
24 months
Ends 31 January 2027

What the contract covers

Cloud-based digital software system service

Provision of cloud-based electronic referral software systems to support clinical triage and patient pathway management for NHS dental services.

  • Deliver an end-to-end cloud-based Dental Electronic Referral System (DERS) across the South East
  • Enable the patient journey from General Dental Services into specialist services
  • Monitor and evaluate referrals made by dentists in line with Guidelines

Terms and requirements

Contract type
Cloud-based digital software system service
Procedure
Selective procedure
Initial term
24 months
Extensions
24 months
Longest it can run
48 months
Contract dates
1 February 2025 to 31 January 2027
Certifications asked for
None stated
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
48814400

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto NEC Software Solutions
  3. Contract starts
  4. Contract ends
The buyer

NHS South, Central and West Commissioning Support Unit

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The supplier

NEC Software Solutions

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Cite this contract

Link
https://bidskim.com/tender/177632/dental-electronic-referral-system-ders-across-the-south-east
Buyer reference
C297446
Open contracting ID
ocds-b5fd17-8ea2da71-58bb-497d-84ac-20914849c4fd
Last checked
5 November 2026

NHS South, Central and West Commissioning Support Unit. Dental Electronic Referral System (DERS) across the South East. Contract award, 7 April 2025. BidSkim, https://bidskim.com/tender/177632/dental-electronic-referral-system-ders-across-the-south-east (accessed 5 November 2026).