West Midlands Fire Service Occupational Health (OH) Psychological & Counselling Service - AWARD

West Midlands Fire and Rescue Service
West Midlands
Open procedure
16 January 2025 to 15 January 2027

Delivery of a confidential occupational mental health service for 1,900 employees, covering psychological treatment for common mental health issues and PTSD. The service includes face-to-face clinics, a rapid telephone referral system, and clinical supervision for mental health volunteers. The provider must support organisational objectives to reduce sickness absence through strategic recovery advice and ongoing performance monitoring.

Open the official notice

Awarded value: £345k; As published
Published: 9 January 2025
Awarded: 7 January 2025; Working Minds (UK)
Contract length: 24 months; Ends 15 January 2027

What the contract covers

Service

Provision of comprehensive occupational mental health services, including psychological treatment, trauma counselling, and staff training for public sector employees.

Psychological treatment services for employees with common mental health problems and PTSD
Awareness and training in mental health and trauma
Relevant supervision of mental health volunteers
A confidential service for individuals experiencing mental health problems
Advice to Occupational Health on support strategies to aid employee recovery
Face-to-face clinics
A Rapid Telephone referral service

Terms and requirements

Contract type: Service
Procedure: Open procedure
Initial term: 24 months
Contract dates: 16 January 2025 to 15 January 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 85100000, 85312300, 85312320, 85147000

Services in this contract

Staff counselling and psychological therapiesMain service£160k typicalOccupational psychological treatment and counselling service for fire service staff

Lifecycle

Published
9 January 2025
Contract awardedto Working Minds (UK)
7 January 2025
Contract starts
16 January 2025
Contract ends
15 January 2027

The buyer

West Midlands Fire and Rescue Service

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Workplace counselling contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
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The supplier

Working Minds (UK)

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

See everything Working Minds (UK) has won

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Cite this contract

Link: https://bidskim.com/tender/195963/west-midlands-fire-service-occupational-health-oh-psychological-and-counselling
Buyer reference: IT-603-42-C5703 - AWARD
Open contracting ID: ocds-b5fd17-9d8ad749-7ee1-4615-b5a1-f0147b612f4a
Last checked: 5 November 2026

West Midlands Fire and Rescue Service. West Midlands Fire Service Occupational Health (OH) Psychological & Counselling Service - AWARD. Contract award, 9 January 2025. BidSkim, https://bidskim.com/tender/195963/west-midlands-fire-service-occupational-health-oh-psychological-and-counselling (accessed 5 November 2026).