Contract awardedFramework call-offAudio typing

WHHT - SolutionCare Services and Support & Speech Recognition and Tuning

West Hertfordshire Teaching Hospitals NHS Trust
East of England
Selective procedure
1 April 2025 to 28 April 2026

Provision of SolutionCare services including technical support and speech recognition tuning for existing healthcare communication software. The contract covers a specific period of approximately 13 months to ensure system performance and operational continuity for clinical workflows.

Open the official notice

Awarded value: £139k; As published
Published: 16 July 2025
Awarded: 1 April 2025; Netcall
Contract length: 13 months; Ends 28 April 2026

What the contract covers

Goods contract

Provision of specialist software support, maintenance, and speech recognition tuning services for healthcare communications and clinical IT systems.

Terms and requirements

Contract type: Goods contract
Procedure: Selective procedure
Initial term: 13 months
Contract dates: 1 April 2025 to 28 April 2026
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Goods
CPV codes: 72260000

Services in this contract

Digital dictation, speech recognition and transcriptionMain service£100k typicalSolutionCare services and support with speech recognition and tuning

Lifecycle

Published
16 July 2025
Contract awardedto Netcall
1 April 2025
Contract starts
1 April 2025
Contract ends
28 April 2026

The buyer

West Hertfordshire Teaching Hospitals NHS Trust

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The supplier

Netcall

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Cite this contract

Link: https://bidskim.com/tender/212365/whht-solutioncare-services-and-support-and-speech-recognition-and-tuning
Buyer reference: CF-3116700D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f
Last checked: 5 November 2026

West Hertfordshire Teaching Hospitals NHS Trust. WHHT - SolutionCare Services and Support & Speech Recognition and Tuning. Contract award, 16 July 2025. BidSkim, https://bidskim.com/tender/212365/whht-solutioncare-services-and-support-and-speech-recognition-and-tuning (accessed 5 November 2026).