Supply of IT Resources to the Defra Group

Department for Environment, Food and Rural Affairs
Selective procedure
7 March 2022 to 31 March 2027

The contract provides a master vendor for contingent IT labour to support digital transformation, GDS-standard service design, and multi-supplier operating model integration. The scope covers ITIL-based service management, cloud operations (AWS/Azure), data disciplines, project delivery, and quality assurance testing to maintain business-as-usual systems.

Open the official notice

Awarded value: Not published
Published: 31 March 2022
Awarded: 10 January 2022; Hays
Contract length: 61 months; Ends 31 March 2027

What the contract covers

Master Vendor contract for contingent labour

Provision of specialist IT contingent labour and master vendor recruitment services to support digital transformation and ongoing operational service delivery.

Contingent labour as a Master Vendor to supplement Defra’s existing specialist IT skills and experience and provide workforce capacity and resilience
Digitally skilled and experienced contingent labour to define user requirements, design digital solutions and deliver transformation and change, working and sharing knowledge with the permanent workforce; experience of Government Digital Service (GDS) service standards is required
Specialist IT support for the multi-supplier operating model, including service integration and assurance covering incident and problem management, specialist IT service management tooling, IT security management, capacity and availability management, service catalogue management, release and deployment management, operational supplier management, and cloud-based systems (AWS and Azure)
Experienced IT professionals to maintain and develop existing IT systems and services, including data-oriented disciplines, ITIL-based service delivery and cloud-based operations, project delivery, quality assurance testing and user-centred design

Terms and requirements

Contract type: Master Vendor contract for contingent labour
Procedure: Selective procedure
Initial term: 60 months
Contract dates: 7 March 2022 to 31 March 2027
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 79620000

Services in this contract

Master vendor managed service for temporary and permanent staffMain service£4.9m typicalMaster vendor supplying contingent IT labour to Defra Group

Lifecycle

Published
31 March 2022
Contract awardedto Hays
10 January 2022
Contract starts
7 March 2022
Contract ends
31 March 2027

The buyer

Department for Environment, Food and Rural Affairs

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

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Contact details

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The supplier

Hays

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Cite this contract

Link: https://bidskim.com/tender/215097/supply-of-it-resources-to-the-defra-group
Buyer reference: tender_278810/1057220
Open contracting ID: ocds-b5fd17-ace5b0f5-e206-4b5e-90e5-1a9a3ba95389
Last checked: 5 November 2026

Department for Environment, Food and Rural Affairs. Supply of IT Resources to the Defra Group. Contract award, 31 March 2022. BidSkim, https://bidskim.com/tender/215097/supply-of-it-resources-to-the-defra-group (accessed 5 November 2026).