Contract awardedFramework call-offSecure ambulance

HPFT - Secure Patient Transport

The service requires a 24/7/365 secure transport solution for mental health patients, featuring an electronic booking portal, real-time vehicle tracking, and analytical reporting. The provider must supply vehicles and staff matched to patient risk assessments, ensuring timely transport to prevent bed blocking. The solution must include a digital system compliant with NHS information security standards for data management and integration with existing trust systems.

Awarded value
Not published
Published
19 January 2024
Awarded
19 January 2024
EMED Group
Contract length
36 months
Ends 14 January 2027

What the contract covers

Single service contract

Provision of 24/7 secure mental health patient transport services, including digital booking, real-time tracking, and analytical reporting for NHS trusts.

  • Mental Health and Secure Patient Transport service 24 hours per day, 7 days per week and 365 days per year
  • Transport booking, allocation, scheduling and safe, punctual journey delivery using appropriate vehicles and staff matched to assessed patient and escort needs
  • Digital booking, patient-information management, reporting, reconciliation and real-time monitoring systems meeting the stated UK and NHS information security and resilience requirements

Terms and requirements

Contract type
Single service contract
Procedure
Selective procedure
Initial term
36 months
Contract dates
15 January 2024 to 14 January 2027
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
34114122

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto EMED Group
  3. Contract starts
  4. Contract ends
The buyer

Hertfordshire Partnership University NHS Foundation Trust

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The supplier

EMED Group

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Cite this contract

Link
https://bidskim.com/tender/220811/hpft-secure-patient-transport
Buyer reference
CF-2126200D0O000000rwimUAA
Open contracting ID
ocds-b5fd17-b17b72d5-18d0-4422-8e3e-ac76c11327fc
Last checked
5 November 2026

Hertfordshire Partnership University NHS Foundation Trust. HPFT - Secure Patient Transport. Contract award, 19 January 2024. BidSkim, https://bidskim.com/tender/220811/hpft-secure-patient-transport (accessed 5 November 2026).