Customer detail verification services

National Savings & Investments (NS&I)
Direct award
1 April 2025 to 31 March 2028

Provision of customer detail verification services, specifically focusing on evidence of identity checks and bank account verification. The service supports secure data validation processes for financial operations.

Open the official notice

Awarded value: £976k; As published
Published: 29 April 2025
Awarded: 28 April 2025; Equifax
Contract length: 36 months; Ends 31 March 2028

What the contract covers

Verification services

Provision of digital customer identity verification and bank account validation services to support secure financial and administrative account management.

Evidence of Identity checks
Bank Account Verification

Terms and requirements

Contract type: Verification services
Procedure: Direct award
Initial term: 36 months
Contract dates: 1 April 2025 to 31 March 2028
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 43000000, 48000000

Services in this contract

Digital identity verificationMain service£210k typicalEvidence of Identity checks and bank account verification

Lifecycle

Published
29 April 2025
Contract awardedto Equifax
28 April 2025
Contract starts
1 April 2025
Contract ends
31 March 2028

The buyer

National Savings & Investments (NS&I)

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Identity verification contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

Equifax

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

See everything Equifax has won

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Cite this contract

Link: https://bidskim.com/tender/227254/customer-detail-verification-services
Buyer reference: 24-X-03
Open contracting ID: ocds-b5fd17-b6894184-9ad1-4c82-b1e8-5eabe73238ab
Last checked: 5 November 2026

National Savings & Investments (NS&I). Customer detail verification services. Contract award, 29 April 2025. BidSkim, https://bidskim.com/tender/227254/customer-detail-verification-services (accessed 5 November 2026).