Contract awardedTurnstiles

Future eGates Contract Award

Home Office
Selective procedure
1 March 2025 to 28 February 2030

Design, install and service-manage approximately 293-377 eGates for deployment in the UK and at juxtaposed controls in Europe, with biometric and biographic matching integrated into the wider passenger verification systems. Includes pilots at early adopter sites run for no less than 30 working days in live operation, plus maintenance against Managed Services Contract performance standards.

Open the official notice

Awarded value: £54.2m; As published
Published: 26 November 2021
Awarded: 1 March 2025; Thales
Contract length: 60 months; Ends 28 February 2030

What the contract covers

Service contract

Supply, installation and managed service of automated biometric eGate systems for UK and European juxtaposed border controls.

Provision of an eGate solution deployed in the UK and at juxtaposed controls in Europe
Design, build, support and maintenance of the eGate solution during the term of the contract

Terms and requirements

Contract type: Service contract
Procedure: Selective procedure
Initial term: 60 months
Extensions: 12 months + 12 months + 12 months + 12 months + 12 months
Longest it can run: 120 months
Contract dates: 1 March 2025 to 28 February 2030
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 72000000, 35120000, 35121000, 35123000

Services in this contract

Turnstiles and speed gatesMain service£143k typicalDesign, build and maintenance of eGate solution

Lifecycle

Published
26 November 2021
Contract awardedto Thales
1 March 2025
Contract starts
1 March 2025
Contract ends
28 February 2030

The buyer

Home Office

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Contact details

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Email: Locked
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The supplier

Thales

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/238635/future-egates-contract-award
Buyer reference: tender_267616/1463426
Open contracting ID: ocds-b5fd17-bfab6cb8-d41d-48d9-adc4-773916e7ea5c
Last checked: 5 November 2026

Home Office. Future eGates Contract Award. Contract award, 26 November 2021. BidSkim, https://bidskim.com/tender/238635/future-egates-contract-award (accessed 5 November 2026).