Tactical End User Compute service

National Audit Office
Selective procedure
1 April 2025 to 31 March 2027

Provision of tactical end user compute services to support organisational IT operations. The contract covers the delivery of managed IT services, ensuring the availability and performance of end-user devices and associated software environments for the duration of the term.

Open the official notice

Awarded value: £1.4m; As published
Published: 2 April 2025
Awarded: 20 March 2025; Sundown Solutions Limited and Telana Limited
Contract length: 24 months; Ends 31 March 2027

What the contract covers

Call-off framework

Provision of managed end user computing services, including technical support, hardware lifecycle management, and IT infrastructure maintenance for corporate environments.

End User service

Terms and requirements

Contract type: Call-off framework
Procedure: Selective procedure
Initial term: 24 months
Extensions: 12 months
Longest it can run: 36 months
Contract dates: 1 April 2025 to 31 March 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 72222300

Services in this contract

End-user computing servicesMain service£148k typicalTactical end user compute service under G-Cloud 14

Lifecycle

Published
2 April 2025
Contract awardedto Sundown Solutions Limited and Telana Limited
20 March 2025
Contract starts
1 April 2025
Contract ends
31 March 2027

The buyer

National Audit Office

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
End user computing contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The suppliers

Sundown Solutions Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Telana Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked

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Cite this contract

Link: https://bidskim.com/tender/261471/tactical-end-user-compute-service
Buyer reference: Tactical
Open contracting ID: ocds-b5fd17-d1f7941b-8699-4400-8dc6-df612196013e
Last checked: 5 November 2026

National Audit Office. Tactical End User Compute service. Contract award, 2 April 2025. BidSkim, https://bidskim.com/tender/261471/tactical-end-user-compute-service (accessed 5 November 2026).