Contract awardedFramework call-offITAD

Hardware Support Service (HSS)

Ministry of Justice
Selective procedure
19 November 2024 to 19 November 2026

Management of the end-user device estate, encompassing logistics, hardware support, and the ethical disposal of obsolete equipment. The service includes the recovery of residual asset value from decommissioned hardware across a global operational footprint.

Open the official notice

Awarded value: £22.5m; As published
Published: 25 November 2024
Awarded: 19 November 2024; Computacenter
Contract length: 24 months; Ends 19 November 2026

What the contract covers

Support and logistical service

Provision of end-user device lifecycle management, including logistical support, ethical hardware disposal, and residual asset value recovery services.

Logistical and other support of the End User Device Estate of the MoJ
Ethical reuse of obsolete hardware
Disposal of obsolete hardware
Residual asset value recovery of obsolete hardware

Terms and requirements

Contract type: Support and logistical service
Procedure: Selective procedure
Initial term: 24 months
Contract dates: 19 November 2024 to 19 November 2026
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 30213500, 72267000

Services in this contract

IT asset disposal and secure data destructionMain service£31k typicalEnd user device estate support with reuse, disposal and value recovery

Lifecycle

Published
25 November 2024
Contract awardedto Computacenter
19 November 2024
Contract starts
19 November 2024
Contract ends
19 November 2026

The buyer

Ministry of Justice

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
ITAD contracts, 24 months: Locked

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Contact details

Email: Locked
Address: Locked

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The supplier

Computacenter

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/263327/hardware-support-service-hss
Buyer reference: tender_358642/1428651
Open contracting ID: ocds-b5fd17-d3787bf6-0c70-4cae-8205-ce0f90c5dc2e
Last checked: 4 November 2026

Ministry of Justice. Hardware Support Service (HSS). Contract award, 25 November 2024. BidSkim, https://bidskim.com/tender/263327/hardware-support-service-hss (accessed 4 November 2026).