Contract awardedFramework call-offEnd user computing

project_25783 - Device Support and Request Services 2023

The contract covers end-to-end IT device support, including hardware refresh activities, secure recycling of legacy equipment, and the provision of project-based technical resources. It supports large-scale office transformation initiatives, requiring coordination of hardware logistics and technical deployment services across multiple sites.

Awarded value
Not published
Published
11 January 2024
Awarded
18 December 2023
CDW
Contract length
37 months
Ends 31 December 2026

What the contract covers

Services and project resources

Provision of IT hardware lifecycle management, device support, recycling services, and technical project resources for large-scale office transformation programmes.

  • Support for IT refresh activities
  • Recycling
  • Support for office transformation
  • Provision of project resources

Terms and requirements

Contract type
Services and project resources
Procedure
Selective procedure
Initial term
37 months
Contract dates
28 November 2023 to 31 December 2026
Certifications asked for
None stated
Suitable for SMEs
Not stated
Category
Services
CPV codes
30000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto CDW
  3. Contract starts
  4. Contract ends
The buyer

Department for Work and Pensions

Type
Locked
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Recorded value
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Typical contract
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Buys mostLocked
Contact details
Email
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Address
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The supplier

CDW

Contracts won, 24 months
Locked
Value won, 24 months
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Buyers, 24 months
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Companies House number
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Cite this contract

Link
https://bidskim.com/tender/275967/project-25783-device-support-and-request-services-2023
Buyer reference
tender_361125/1300827
Open contracting ID
ocds-b5fd17-ddd24fa8-09d3-4ad3-94be-5765f945239c
Last checked
5 November 2026

Department for Work and Pensions. project_25783 - Device Support and Request Services 2023. Contract award, 11 January 2024. BidSkim, https://bidskim.com/tender/275967/project-25783-device-support-and-request-services-2023 (accessed 5 November 2026).