COV - Alarm Monitoring Service 2025 - AWARD

Coventry City Council
West Midlands
Open procedure
1 July 2025 to 30 June 2027

Provision of 24/7 alarm receiving centre services for intruder and fire alarm systems. The service requires immediate notification to designated council contacts and emergency services upon alarm activation. The scope covers a diverse estate including corporate offices and schools, requiring continuous monitoring and rapid response coordination.

Open the official notice

Awarded value: £240k; As published
Published: 12 May 2025
Awarded: 13 March 2025; BusinessWatch
Contract length: 24 months; Ends 30 June 2027

What the contract covers

Services contract

Provision of 24/7 alarm monitoring services for intruder and fire detection systems across corporate buildings and educational facilities.

24-hour, 7-days-per-week Alarm Receiving Centre (ARC) alarm monitoring services
Monitoring of intruder and fire alarms
Notification to the Council-agreed first point of contact and the emergency services when an alarm is triggered

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 24 months
Contract dates: 1 July 2025 to 30 June 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 79711000

Services in this contract

Alarm receiving centre monitoringMain service£142k typical24/7 ARC monitoring of intruder and fire alarms

Lifecycle

Published
12 May 2025
Contract awardedto BusinessWatch
13 March 2025
Contract starts
1 July 2025
Contract ends
30 June 2027

The buyer

Coventry City Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Alarm receiving centre contracts, 24 months: Locked

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Contact details

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The supplier

BusinessWatch

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/276783/cov-alarm-monitoring-service-2025-award
Buyer reference: IT-208-21557-COV - 21557 - AWARD
Open contracting ID: ocds-b5fd17-de7af119-d6a6-4d74-a3ea-befbd959311b
Last checked: 5 November 2026

Coventry City Council. COV - Alarm Monitoring Service 2025 - AWARD. Contract award, 12 May 2025. BidSkim, https://bidskim.com/tender/276783/cov-alarm-monitoring-service-2025-award (accessed 5 November 2026).