Contract awardedFramework call-offManaged network services

Networks Managed Service Provider

The contract covers the delivery of run and maintenance services, including network operations, tooling, capacity management, and security. It also requires the design, build, and implementation of network transformation initiatives to improve technical solutions and enable new ways of working. The scope includes service delivery management, test laboratories, and handling both standard and non-standard changes.

Awarded value
Not published
Published
12 December 2022
Awarded
10 November 2022
BT
Contract length
48 months
Ends 24 November 2026

What the contract covers

Managed network service and network transformation service

Provision of managed network services, including ongoing maintenance, operational support, and technical transformation to modernise enterprise network infrastructure.

  • Run and maintenance services, including change projects, covering Network Service Operations, Network Service Maintenance, Tooling, Availability, Capacity and Performance Management, Design and Implementation, Network Service Reports, Service Delivery Management, Test Laboratories, Security, Small Changes and Non Standard Changes
  • Design, build, test and implement network Service Optimisation & Innovation initiatives delivering new and improved technical solutions, enabling new ways of working and leveraging modern technologies to meet defined target outcomes

Terms and requirements

Contract type
Managed network service and network transformation service
Procedure
Selective procedure
Initial term
48 months
Contract dates
25 November 2022 to 24 November 2026
Certifications asked for
None stated
Suitable for SMEs
Not stated
Category
Services
CPV codes
72315200

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto BT
  3. Contract starts
  4. Contract ends
The buyer

HM Revenue & Customs

Type
Locked
Contracts, 24 months
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Recorded value
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Typical contract
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Name
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Email
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Address
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The supplier

BT

Contracts won, 24 months
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Value won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/278876/networks-managed-service-provider
Buyer reference
SR987863218
Open contracting ID
ocds-b5fd17-e02fe373-a504-40e1-ba5c-b9d34c54553b
Last checked
5 November 2026

HM Revenue & Customs. Networks Managed Service Provider. Contract award, 12 December 2022. BidSkim, https://bidskim.com/tender/278876/networks-managed-service-provider (accessed 5 November 2026).