Sanctuary Services

London Borough of Richmond upon Thames
London
Direct award
1 May 2026 to 30 April 2028

Delivery of coordinated support services for refugees, including guidance on benefits, housing, and employment. The service involves navigating immigration processes at OISC Level 1, facilitating language acquisition and community integration, and acting as a liaison between grassroots organisations and the local authority to advocate for migrant rights.

Open the official notice

Awarded value: £45k; As published
Published: 23 April 2026
Awarded: 23 April 2026; Richmond Citizens Advice Bureaux Service
Contract length: 24 months; Ends 30 April 2028

What the contract covers

Provision of specialist advice, settlement support, and community integration services for refugees and migrants residing within the local borough.

Ongoing coordinated advice and support to refugees residing within the Borough of Wandsworth
Accessible and culturally sensitive advice and support regarding benefits, housing and employment
Assistance with understanding and navigating level 1 immigration processes
Cross-referral to specialist immigration support at OISC Level 2 and 3
Resources and guidance for language acquisition, education, employment and community integration
Advocacy for the rights and well-being of migrants and refugees, including connections between grassroots organisations and the support service

Terms and requirements

Procedure: Direct award
Initial term: 24 months
Contract dates: 1 May 2026 to 30 April 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Suitable for charities and social enterprises: Yes
CPV codes: 85312300, 85312310, 85312320, 85312400

Services in this contract

Welfare, advice and wellbeing support for people seeking asylumMain service£61k typicalAdvice and support service for refugees on benefits, housing, employment and immigration navigation

Lifecycle

Published
23 April 2026
Contract awardedto Richmond Citizens Advice Bureaux Service
23 April 2026
Contract starts
1 May 2026
Contract ends
30 April 2028

The buyer

London Borough of Richmond upon Thames

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Refugee support contracts, 24 months: Locked

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Contact details

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Address: Locked

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The supplier

Richmond Citizens Advice Bureaux Service

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
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Main buyers

Contact details

Email: Locked
Website: Locked

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Cite this contract

Link: https://bidskim.com/tender/2869072/sanctuary-services
Buyer reference: CPT3723
Open contracting ID: ocds-h6vhtk-068958
Last checked: 4 November 2026

London Borough of Richmond upon Thames. Sanctuary Services. Contract award, 23 April 2026. BidSkim, https://bidskim.com/tender/2869072/sanctuary-services (accessed 4 November 2026).