Agency Workers 071-2024 (FOH), (BOH) & Kitchen for Manchester Central Convention Complex

Manchester City Council
North West
Open procedure
1 April 2025 to 31 March 2027

Supply of over 350 temporary hospitality workers for event services, requiring supplier-provided transport to sites. Staff must hold mandatory training including Basic Health and Safety, Food Hygiene Level 2, customer service, and allergen awareness. Suppliers must facilitate a 30-minute site induction video for all personnel prior to deployment. The contract operates on fixed pay rates for staff and fixed chargeable rates for the agency, with biannual audits of compliance and service quality.

Open the official notice

Awarded value: £1.4m; As published
Published: 11 December 2024
Awarded: 13 March 2025; Berkeley Scott Limited, Arc Hospitality Recruitment Solutions Limited, Interaction Recruitment and 2 more
Contract length: 24 months; Ends 31 March 2027

What the contract covers

Single contract with provision by several suppliers

Provision of temporary hospitality agency staff including front of house, back of house, and kitchen personnel for large-scale event venues.

Front-of-house (FOH), back-of-house (BOH) and kitchen (chefs and preparation) agency workers for Event Hospitality Services across multiple locations

Terms and requirements

Contract type: Single contract with provision by several suppliers
Procedure: Open procedure
Initial term: 24 months
Extensions: 12 months
Longest it can run: 36 months
Contract dates: 1 April 2025 to 31 March 2027
Certifications asked for: Basic Health and Safety Training, Food Hygiene Level 2, Food Hygiene and Safety Level 2, customer service training, Allergen training
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 79620000

Services in this contract

Catering, hospitality, events and facilities agency staffMain service£61k typicalAgency front and back of house and kitchen staff for a convention venue

Lifecycle

Published
11 December 2024
Contract awardedto Berkeley Scott Limited, Arc Hospitality Recruitment Solutions Limited, Interaction Recruitment and 2 more
13 March 2025
Contract starts
1 April 2025
Contract ends
31 March 2027

The buyer

Manchester City Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Event staffing contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
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Website: Locked
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The suppliers

Berkeley Scott Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Arc Hospitality Recruitment Solutions Limited

Contracts won, 24 months: Locked

Interaction Recruitment

Contracts won, 24 months: Locked

and 2 more

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Cite this contract

Link: https://bidskim.com/tender/288699/agency-workers-071-2024-provision-of-front-of-house-foh-back-of-house-boh-and-ki
Buyer reference: MANC001-DN754582-49493157
Open contracting ID: ocds-b5fd17-e7f78902-01c1-436e-b5b1-80d222e3d284
Last checked: 5 November 2026

Manchester City Council. Agency Workers 071-2024 (FOH), (BOH) & Kitchen for Manchester Central Convention Complex. Contract award, 11 December 2024. BidSkim, https://bidskim.com/tender/288699/agency-workers-071-2024-provision-of-front-of-house-foh-back-of-house-boh-and-ki (accessed 5 November 2026).