Contract awardedFramework call-offManaged network services

RE23090_A Network & Telephony Services via CCS Network Services 3 (RM6116)

The contract covers a fully managed WAN, managed or co-managed LAN, and outbound/inbound telephony services. The supplier must interface with a separate third-party contact centre provider. The scope is defined by the RM6116 Network Services 3 framework requirements.

Awarded value
£3.8m
As published
Published
29 July 2025
Awarded
16 July 2025
BT
Contract length
36 months
Ends 31 March 2029

What the contract covers

Fully managed network and telephony service contract

Provision of managed wide area network, local area network, and unified telephony communication services for public sector organisations.

  • Fully managed WAN service under Lot 1a: Inter Site Connectivity (Wider Area Network) / Data Access Services
  • Fully managed or co-managed LAN service under Lot 2a: Intra Site Connectivity (Local Area Network) / Local Connectivity Services
  • Outbound telephony service under Lot 4b: Digital Communication Services (Unified Communications)
  • Inbound telephony service under Lot 4d: Inbound Telephony Services

Terms and requirements

Contract type
Fully managed network and telephony service contract
Procedure
Selective procedure
Initial term
36 months
Extensions
12 months + 12 months
Longest it can run
60 months
Contract dates
1 April 2026 to 31 March 2029
Certifications asked for
None stated
Suitable for SMEs
Not stated
Category
Services
CPV codes
32551400

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto BT
  3. Contract starts
  4. Contract ends
The buyer

London Borough of Ealing

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The supplier

BT

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Cite this contract

Link
https://bidskim.com/tender/297710/re23090-a-network-and-telephony-services-via-ccs-network-services-3-rm6116
Buyer reference
CF-0008600D8e000000Kmn7EAC
Open contracting ID
ocds-b5fd17-ef364206-b9ec-475c-8b34-1c1eab9124c2
Last checked
5 November 2026

London Borough of Ealing. RE23090_A Network & Telephony Services via CCS Network Services 3 (RM6116). Contract award, 29 July 2025. BidSkim, https://bidskim.com/tender/297710/re23090-a-network-and-telephony-services-via-ccs-network-services-3-rm6116 (accessed 5 November 2026).