Experts by Experience

Care Quality Commission
Selective procedure
1 April 2026 to 31 March 2029

This contract covers two distinct lots: providing subject matter experts with lived experience to support regulatory inspections, and managing a public engagement network including event organisation. The service requires coordinating individuals with specific healthcare or social care needs to assist in regulatory functions and maintaining ongoing stakeholder engagement channels.

Open the official notice

Awarded value: £8.7m; As published
Published: 2 April 2026
Awarded: 26 March 2026; National voices and Choice Support
Contract length: 36 months; Ends 31 March 2029

What the contract covers

Service contract

Provision of expert consultancy and public engagement services, leveraging lived experience to support regulatory health and social care oversight activities.

Support regulatory activity conducted by subject matter experts with lived experience of specific healthcare or social care needs
Developing, maintaining and expanding the public engagement network
Organising related events

Terms and requirements

Contract type: Service contract
Procedure: Selective procedure
Initial term: 36 months
Contract dates: 1 April 2026 to 31 March 2029
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 79620000, 85000000, 79400000

Services in this contract

Local Healthwatch and public voice servicesMain service£292k typicalCQC experts by experience lived-experience participation and public engagement network

Lifecycle

Published
2 April 2026
Contract awardedto National voices and Choice Support
26 March 2026
Contract starts
1 April 2026
Contract ends
31 March 2029

The buyer

Care Quality Commission

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Contact details

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The suppliers

National voices

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Choice Support

Contracts won, 24 months: Locked
Value won, 24 months: Locked

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Cite this contract

Link: https://bidskim.com/tender/30102/experts-by-experience
Buyer reference: CF-3473900D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-18129da2-e172-4029-ae07-72f06a6cebab
Last checked: 5 November 2026

Care Quality Commission. Experts by Experience. Contract award, 2 April 2026. BidSkim, https://bidskim.com/tender/30102/experts-by-experience (accessed 5 November 2026).