Contract awardedKey holding

Keyholding, Lock and Unlock and Call Out Services - Bessie Surtees House, Newcastle - AWARD

Historic England
North East
Open procedure
10 February 2025 to 9 February 2028

The contract covers security services for a five-story Jacobean timber-framed building, including secure key management in accordance with BS 7984, daily building locking and unlocking routines, and reactive attendance to alarm activations. The service requires reliable site access and security monitoring for a historic property located on the Newcastle Quayside.

Open the official notice

Awarded value: £43k; As published
Published: 11 February 2025
Awarded: 24 January 2025; Gough and Kelly
Contract length: 36 months; Ends 9 February 2028

What the contract covers

Security services

Provision of professional keyholding, building lock and unlock services, and emergency alarm response for commercial office premises.

Control of keys in accordance with BS 7984
Locking and unlocking buildings
Reacting to alarm activation call outs

Terms and requirements

Contract type: Security services
Procedure: Open procedure
Initial term: 36 months
Contract dates: 10 February 2025 to 9 February 2028
Certifications asked for: BS 7984
Suitable for SMEs: Yes
Category: Services
CPV codes: 35120000, 79710000, 35121000

Services in this contract

Key holding and alarm responseMain service£75k typicalKey holding and alarm activation call outs
Lock and unlock services£55k typicalLocking and unlocking of the building

Lifecycle

Published
11 February 2025
Contract awardedto Gough and Kelly
24 January 2025
Contract starts
10 February 2025
Contract ends
9 February 2028

The buyer

Historic England

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Key holding contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

Gough and Kelly

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/30208/keyholding-lock-and-unlock-and-call-out-services-bessie-surtees-house-newcastle
Buyer reference: IT-514-318-P/REF 00000318 - AWARD
Open contracting ID: ocds-b5fd17-182b309a-6afc-4c56-9fb1-5ee11a1672db
Last checked: 5 November 2026

Historic England. Keyholding, Lock and Unlock and Call Out Services - Bessie Surtees House, Newcastle - AWARD. Contract award, 11 February 2025. BidSkim, https://bidskim.com/tender/30208/keyholding-lock-and-unlock-and-call-out-services-bessie-surtees-house-newcastle (accessed 5 November 2026).