London Red Route Enforcement Services

Provision of on-street parking and loading enforcement services, including officer deployment, technology management, and civil traffic enforcement operations.

• Deploy, manage and supervise on-street officers to priority locations and network hot spots across the TLRN to deter and address non-compliance with road traffic and parking regulations and associated legislation.
• Undertake on-street civil traffic enforcement across the entire TLRN at times and frequencies directed by TfL, including issuing Penalty Charge Notices in line with legislative and TfL policy requirements.
• Engage constructively with motorists, businesses and the public to promote compliance and support road safety goals.
• Identify and report missing, damaged or illegible red route road markings, signs or posts by real-time logging into TfL's asset management portal.
• Provide and maintain from contract commencement a supplier-hosted Parking Enforcement Application certified to the UK G-Cloud cyber security baseline, back-office systems and ruggedised handheld devices with live data connectivity and ANPR/photo capture, integrated with TfL systems via open APIs.
• Provide annual, periodic, weekly and daily data and performance reporting packs, daily data exports and dashboards.

Terms and requirements

Contract type

Single contract for lot 1

Procedure

Open procedure

Initial term

60 months

Extensions

60 months

Longest it can run

120 months

Contract dates

26 March 2026 to 7 June 2031

Certifications asked for

UK G Cloud cyber security baseline

Lots

1

Suitable for SMEs

Yes

Category

Services

CPV codes

98351110, 98000000

Services in this contract

• Civil parking enforcement and PCN processingMain service£1.3m typicalOn-street civil enforcement officers issuing PCNs on the TfL red route network

Lifecycle

1. Published
   4 March 2025
2. Contract awardedto Marston Holdings
   26 March 2026
3. Contract starts
   26 March 2026
4. Contract ends
   7 June 2031