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Contract awardedSEND mediation

SEND Mediation Services

Provision of independent mediation services to resolve disagreements between families and the local authority regarding Education, Health & Care Needs Assessments, special educational provision, and health and social care elements of EHC plans. The service handles a high volume of cases, with approximately 330 mediations conducted annually, requiring impartial resolution expertise in complex SEN legal and care frameworks.

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Awarded value
£2.2m
As published
Published
11 March 2025
Awarded
29 July 2025
Prime Resolution Limited
Contract length
36 months
Ends 31 August 2028

What the contract covers

Single-provider service contract

Provision of independent and impartial special educational needs and disability (SEND) mediation services for local authority education and care disputes.

  • Provide an independent and impartial process to help resolve disagreements between families and Warwickshire County Council concerning Education, Health & Care Needs Assessments
  • Provide mediation concerning special educational provision
  • Occasionally provide mediation concerning wider SEN provision and/or the health and social care elements of an EHC Plan

Terms and requirements

Contract type
Single-provider service contract
Procedure
Open procedure
Initial term
36 months
Extensions
72 months
Longest it can run
108 months
Contract dates
1 September 2025 to 31 August 2028
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
85312300, 85000000, 85312310, 85312320

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Prime Resolution Limited
  3. Contract starts
  4. Contract ends
The buyer

Warwickshire County Council

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The supplier

Prime Resolution Limited

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Cite this contract

Link
https://bidskim.com/tender/319583/send-mediation-services
Buyer reference
21705
Open contracting ID
ocds-h6vhtk-04eb67
Last checked
5 November 2026

Warwickshire County Council. SEND Mediation Services. Contract award, 11 March 2025. BidSkim, https://bidskim.com/tender/319583/send-mediation-services (accessed 5 November 2026).