Home Improvement Agency

Bristol City Council
South West
Open procedure
5 December 2025 to 30 November 2028

The service provides outcome-focused aids, housing maintenance, and adaptation services to support independent living for older and disabled adults. It includes hospital discharge coordination, information and signposting, and specialist hoarding support services. The contract operates across two local authority areas, requiring a coordinated approach to home safety and wellbeing to prevent hospital readmissions and facilitate timely discharge.

Open the official notice

Awarded value: £4.6m; As published
Published: 17 March 2025
Awarded: 5 December 2025; WE Care & Repair
Contract length: 36 months; Ends 30 November 2028

What the contract covers

Services contract

Provision of home improvement agency services, including housing adaptations, hospital discharge support, and independent living advice for vulnerable residents.

Outcome focused aids, housing maintenance and adaptation services to enable people to live independently at home
Hospital Discharge services to enable people to be discharged from hospital
Information, advice and signposting services
Hoarding support services (Bristol only)

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 12 months + 12 months
Longest it can run: 60 months
Contract dates: 5 December 2025 to 30 November 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 50000000, 85100000, 98513310

Services in this contract

Home improvement agency and handyperson servicesMain service£391k typicalHome improvement agency service for Bristol and B&NES
Home from hospital and settling-in support£196k typicalHospital discharge element of the agency service

Lifecycle

Published
17 March 2025
Contract awardedto WE Care & Repair
5 December 2025
Contract starts
5 December 2025
Contract ends
30 November 2028

The buyer

Bristol City Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Home improvement agency contracts, 24 months: Locked

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Contact details

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The supplier

WE Care & Repair

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Value won, 24 months: Locked
Buyers, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/319700/home-improvement-agency
Buyer reference: DN772241
Open contracting ID: ocds-h6vhtk-04eda3
Last checked: 5 November 2026

Bristol City Council. Home Improvement Agency. Contract award, 17 March 2025. BidSkim, https://bidskim.com/tender/319700/home-improvement-agency (accessed 5 November 2026).