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Contract awardedSEND mediation

Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities

The service facilitates voluntary, private, and confidential mediation and disagreement resolution processes as required by the Children and Families Act 2014. It covers both formal Education Health and Care Plan (EHCP) elements and broader SEND provision disagreements, aiming to resolve disputes between parents, carers, young people, and institutions to avoid formal escalation.

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Awarded value
£600k
As published
Published
16 April 2025
Awarded
24 June 2025
Anglia Care Trust
Contract length
36 months
Ends 31 August 2028

What the contract covers

Services contract

Provision of independent mediation and disagreement resolution services for families and young people with special educational needs and disabilities.

  • SEND mediation focused on elements of an Education Health and Care Plan (EHCP) in education, social care or health, including decisions about EHCP needs assessments and plans.
  • Disagreement resolution focused on any element of special educational needs and/or disabilities (SEND) provision, not only for people being assessed for or having an EHCP.

Terms and requirements

Contract type
Services contract
Procedure
Open procedure
Initial term
36 months
Contract dates
1 September 2025 to 31 August 2028
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
85000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Anglia Care Trust
  3. Contract starts
  4. Contract ends
The buyer

Norfolk County Council

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The supplier

Anglia Care Trust

Contracts won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/320630/integrated-mediation-and-disagreement-resolution-for-young-people-and-parents-an
Buyer reference
NCCT43111
Open contracting ID
ocds-h6vhtk-0503a6
Last checked
5 November 2026

Norfolk County Council. Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities. Contract award, 16 April 2025. BidSkim, https://bidskim.com/tender/320630/integrated-mediation-and-disagreement-resolution-for-young-people-and-parents-an (accessed 5 November 2026).