Security Services for Victims of Domestic Abuse

Birmingham City Council
West Midlands
Open procedure
1 October 2025 to 30 September 2029

Installation of security measures including locks, panic alarms, fencing, fireproof letterboxes, and reinforced doors to enable victims of domestic abuse to remain safely in their homes. The service requires home security assessments within 3 working days of referral, with minor works completed within 10 working days and major works within 25 working days. Providers must ensure compliance with Secured by Design standards and the Birmingham Domestic Abuse Prevention Strategy.

Open the official notice

Awarded value: £2.6m; As published
Published: 15 May 2025
Awarded: 26 September 2025; 24-7 Locks Ltd
Contract length: 48 months; Ends 30 September 2029

What the contract covers

Single-provider contract

Provision of specialist residential security installation and maintenance services to support vulnerable individuals at risk of domestic abuse.

Installation of tailored security measures, including locks, panic alarms, fencing, fireproof letterboxes and reinforced doors, to allow individuals at risk of homelessness due to domestic abuse to remain safely in their homes
Home security assessments within 3 working days of referral
Completion of minor works within 10 working days of authorisation
Completion of major works within 25 working days of authorisation
Safeguarding reporting and compliance with Secured by Design and the Birmingham Domestic Abuse Prevention Strategy
Delivery of social value commitments including employment and community engagement initiatives

Terms and requirements

Contract type: Single-provider contract
Procedure: Open procedure
Initial term: 48 months
Contract dates: 1 October 2025 to 30 September 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 44520000, 44521100, 44521110, 98395000

Services in this contract

Home security target hardening and sanctuary schemesMain service£175k typicalHome security assessments and fitted measures for domestic abuse victims

Lifecycle

Published
15 May 2025
Contract awardedto 24-7 Locks Ltd
26 September 2025
Contract starts
1 October 2025
Contract ends
30 September 2029

The buyer

Birmingham City Council

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The supplier

24-7 Locks Ltd

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Cite this contract

Link: https://bidskim.com/tender/321740/security-services-for-victims-of-domestic-abuse
Buyer reference: P1288
Open contracting ID: ocds-h6vhtk-051494
Last checked: 5 November 2026

Birmingham City Council. Security Services for Victims of Domestic Abuse. Contract award, 15 May 2025. BidSkim, https://bidskim.com/tender/321740/security-services-for-victims-of-domestic-abuse (accessed 5 November 2026).