DHSC:OHID:Telecare and connectivity advice

Department of Health and Social Care
London
Open procedure
15 July 2025 to 31 March 2026

Provision of expert technical advice regarding the digital phone switchover to protect vulnerable telecare users. The work involves supporting the implementation of the Telecare National Action Plan and developing national minimum standards for telecare services to ensure connectivity and safety during the transition.

Open the official notice

Awarded value: £90k; As published
Published: 15 May 2025
Awarded: 14 July 2025; FarrPoint
Contract length: 9 months; Ends 31 March 2026

What the contract covers

Services contract

Provision of specialist technical consultancy services for telecommunications and telecare infrastructure, supporting digital transformation and national policy implementation projects.

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 8 months
Contract dates: 15 July 2025 to 31 March 2026
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 72220000

Services in this contract

Network and connectivity consultancyMain service£85k typicalTelecoms and telecare expertise for digital phone switchover

Lifecycle

Published
15 May 2025
Contract awardedto FarrPoint
14 July 2025
Contract starts
15 July 2025
Contract ends
31 March 2026

The buyer

Department of Health and Social Care

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The supplier

FarrPoint

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Value won, 24 months: Locked
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Cite this contract

Link: https://bidskim.com/tender/321769/dhsc-ohid-telecare-and-connectivity-advice
Buyer reference: C358098
Open contracting ID: ocds-h6vhtk-051520
Last checked: 4 November 2026

Department of Health and Social Care. DHSC:OHID:Telecare and connectivity advice. Contract award, 15 May 2025. BidSkim, https://bidskim.com/tender/321769/dhsc-ohid-telecare-and-connectivity-advice (accessed 4 November 2026).