CWC24119 - Specialist Domestic Abuse Services

Provision of specialist domestic abuse support services, including safe accommodation, community outreach, sanctuary schemes, and therapeutic counselling for victims.

• This service provides specialist domestic abuse support within refuge and dispersed safe accommodation settings (across a minimum of 28 units). It will offer trauma-informed, person-centred interventions alongside a safe physical space to encourage recovery, independence, and empowerment. Through a step-down and move-on pathway, the service will aim to support victims into longer-term, stable housing, and help victims to thrive in a life free from abuse. This service will also provide accommodation-based support for victims with complex needs (across an additional minimum of four units), who are often unable to access support in traditional refuge settings.
• This service will provide specialist support for women and their children who are victims of domestic abuse living in the community. The provider will offer trauma-informed, accessible, and culturally appropriate support, while also adopting a proactive approach to community outreach and early intervention. The service will integrate closely with the safe accommodation offer to facilitate continuity of care, reduce (re-)escalation of risk, and promote ongoing recovery.
• The successful provider will deliver tailored support for male victims of domestic abuse through in-reach to a minimum of three male safe accommodation units (accommodation provided by CWC), along with community-based interventions. The provider will offer trauma-informed, culturally appropriate interventions including outreach, advocacy, and safety planning to promote recovery and long-term wellbeing. They will address the specific needs of male victims through inclusive, non-judgmental, and accessible provision.
• The successful provider will provide support and target hardening for victims of domestic abuse who wish to remain in their own homes. The provider will deliver tailored security measures, safety planning and support to reduce risk, enhance stability, improve safety and reduce homelessness caused by domestic abuse.
• The successful provider will provide specialist counselling and therapeutic support for adult victims of domestic abuse, addressing trauma, improving emotional wellbeing, and encouraging recovery. Interventions will be trauma-informed, culturally sensitive, and tailored to individual needs.

Terms and requirements

Contract type

Services contract

Procedure

Open procedure

Initial term

36 months

Extensions

24 months

Longest it can run

60 months

Contract dates

2 July 2026 to 1 July 2029

Certifications asked for

None stated

Lots

5

Suitable for SMEs

Yes

Suitable for charities and social enterprises

Yes

Category

Services

CPV codes

85300000, 85000000

Services in this contract

• Domestic abuse refuges and safe accommodationMain service£787k typicalSpecialist domestic abuse support in refuge and dispersed safe accommodation, 28+ units
• Community domestic abuse support: outreach, IDVA, counselling and recovery£508k typicalCommunity domestic abuse support for women, children and men, plus specialist counselling (Lots 2, 3, 5)
• Home security target hardening and sanctuary schemes£175k typicalSanctuary support and target hardening for victims at home (Lot 4)

Lifecycle

1. Published
   21 May 2025
2. Contract awardedto Black Country Women's Aid, The Haven Wolverhampton and Base 25
   15 April 2026
3. Contract starts
   2 July 2026
4. Contract ends
   1 July 2029