OPEN2025899 - Domestic Abuse Support Services

North Tyneside Council
North East
Open procedure
23 January 2026 to 31 December 2028

Delivery of an integrated domestic abuse support model comprising community-based and accommodation-based services for adults. The scope includes refuge and dispersed accommodation, Independent Domestic Violence Advisor (IDVA) support, outreach services, behaviour change programmes, and adult counselling. The service is designed to provide holistic, trauma-informed interventions to promote recovery, safety, and long-term resilience for victims and survivors.

Open the official notice

Awarded value: Not published
Published: 28 May 2025
Awarded: 8 October 2025; Changing Lives
Contract length: 35 months; Ends 31 December 2028

What the contract covers

Separate service contract

Provision of integrated domestic abuse support services, including refuge accommodation, outreach, behaviour change programmes, and therapeutic counselling for survivors.

Deliver an integrated model of community-based and accommodation-based support for adult victims and survivors of domestic abuse, including refuge and dispersed accommodation, IDVA support, outreach, behaviour change programmes, and adult counselling
Provide trauma-informed, age-appropriate, and accessible support for young people affected by domestic abuse across North Tyneside
Provide age-appropriate counselling, therapeutic play, and outreach support to children and young people aged 4-18 who have experienced or been affected by domestic abuse

Lot	Estimated value	SMEs
Lot 1	Not stated	Not stated
Counselling, Therapeutic Support (4-18 years) and Outreach for Children and Young People (11-18 years)	£950k	Suitable

Terms and requirements

Contract type: Separate service contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 12 months + 12 months
Longest it can run: 60 months
Contract dates: 23 January 2026 to 31 December 2028
Certifications asked for: None stated
Lots: 2
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 85300000

Services in this contract

Community domestic abuse support: outreach, IDVA, counselling and recoveryMain service£508k typicalIntegrated adult domestic abuse service: refuge, IDVA, outreach, behaviour change, counselling
Children and young people's domestic and sexual abuse support£174k typicalLot 2 counselling, therapeutic play and outreach for children affected by domestic abuse

Lifecycle

Published
28 May 2025
Contract awardedto Changing Lives
8 October 2025
Contract starts
23 January 2026
Contract ends
31 December 2028

The buyer

North Tyneside Council

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The supplier

Changing Lives

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Cite this contract

Link: https://bidskim.com/tender/322570/open2025899-domestic-abuse-support-services
Buyer reference: OPEN2025899
Open contracting ID: ocds-h6vhtk-0527c4
Last checked: 5 November 2026

North Tyneside Council. OPEN2025899 - Domestic Abuse Support Services. Contract award, 28 May 2025. BidSkim, https://bidskim.com/tender/322570/open2025899-domestic-abuse-support-services (accessed 5 November 2026).