NHSE H&J London - Adult Patient & Public Voice Procurement

NHS England
London
Open procedure
20 October 2025 to 19 October 2028

Provision of independent lived experience and patient and public voice input to support adult health and justice commissioning processes. The service ensures statutory compliance with national S13Q requirements by integrating service user feedback into the commissioning cycle for London-based adult services.

Open the official notice

Awarded value: £324k; As published
Published: 23 July 2025
Awarded: 11 September 2025; User Voice
Contract length: 36 months; Ends 19 October 2028

What the contract covers

Service contract

Provision of independent patient and public voice engagement services to support healthcare commissioning processes and statutory service obligations.

Independent lived experience and patient and public voice input supporting all H&J London adult services as part of the H&J London Commissioning Process

Terms and requirements

Contract type: Service contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 12 months
Longest it can run: 48 months
Contract dates: 20 October 2025 to 19 October 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 85000000

Services in this contract

Local Healthwatch and public voice servicesMain service£292k typicalIndependent patient and public voice organisation for health and justice services

Lifecycle

Published
23 July 2025
Contract awardedto User Voice
11 September 2025
Contract starts
20 October 2025
Contract ends
19 October 2028

The buyer

NHS England

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The supplier

User Voice

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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/324848/nhse-h-and-j-london-adult-patient-and-public-voice-procurement
Buyer reference: C377296
Open contracting ID: ocds-h6vhtk-0564cb
Last checked: 5 November 2026

NHS England. NHSE H&J London - Adult Patient & Public Voice Procurement. Contract award, 23 July 2025. BidSkim, https://bidskim.com/tender/324848/nhse-h-and-j-london-adult-patient-and-public-voice-procurement (accessed 5 November 2026).