Compliance Services

Norwich City Council
East of England
Open procedure
1 April 2026 to 31 March 2031

Delivery of comprehensive compliance services including emergency lighting, fire alarms, warden call systems, access control, high-rise ventilation, lightning protection, and legionella risk assessments. The contract covers statutory servicing, testing, and repairs across housing stock and communal areas, utilizing the JCT MTC (2024) form of contract with a schedule of amendments.

Open the official notice

Awarded value: £29.3m; As published
Published: 29 July 2025
Awarded: 23 January 2026; Alphatrack Systems Limited
Contract length: 60 months; Ends 31 March 2031

What the contract covers

Works contract

Provision of statutory inspection, testing, maintenance, and repair services for mechanical and electrical building installations across social housing portfolios.

Statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across housing stock and communal areas
Emergency and communal lighting services
Fire alarms and detection systems services
Automatic opening vents services
Warden call systems services
Domestic flat entrance door inspections
Lateral and rising mains services
Access control systems services
High-rise building ventilation services
Lightning protection services

Terms and requirements

Contract type: Works contract
Procedure: Open procedure
Initial term: 60 months
Extensions: 60 months + 60 months
Longest it can run: 180 months
Contract dates: 1 April 2026 to 31 March 2031
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Works
CPV codes: 50700000, 50710000, 31210000, 31518200

Services in this contract

Statutory compliance testing programmesMain service£793k typicalMulti-discipline statutory compliance contract across housing stock and communal areas

Lifecycle

Published
29 July 2025
Contract awardedto Alphatrack Systems Limited
23 January 2026
Contract starts
1 April 2026
Contract ends
31 March 2031

The buyer

Norwich City Council

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The supplier

Alphatrack Systems Limited

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Cite this contract

Link: https://bidskim.com/tender/325089/compliance-services
Buyer reference: 1321
Open contracting ID: ocds-h6vhtk-0567b5
Last checked: 5 November 2026

Norwich City Council. Compliance Services. Contract award, 29 July 2025. BidSkim, https://bidskim.com/tender/325089/compliance-services (accessed 5 November 2026).