Docklands Light Railway Technical Support and Spares Agreement

Transport for London
London
Direct award
1 October 2025 to 1 October 2028

Technical support and spares provision for the Seltrac signalling system on the Docklands Light Railway. Services include technical office support, failure investigations, system monitoring, technical training, asset life roadmap support, obsolescence management, and cyber security provisions. The contract ensures ongoing operational reliability and maintenance of critical signalling assets.

Open the official notice

Awarded value: £3.6m; As published
Published: 5 August 2025
Awarded: 5 September 2025; Hitachi Rail
Contract length: 36 months; Ends 1 October 2028

What the contract covers

Service and spares agreement

Provision of specialist technical support, signalling maintenance, and spares management services for rail network infrastructure and control systems.

Technical support and spares provision for the signalling system deployed on the Docklands Light Railway network
Hitachi technical office support
Seltrac Failure Notice investigations
Maintenance support
System Monitoring
Technical Training and Mentoring
Spares and Repairs Service
Asset life roadmap support
Obsolescence management support
Cyber security provisions

Terms and requirements

Contract type: Service and spares agreement
Procedure: Direct award
Initial term: 36 months
Extensions: 12 months
Longest it can run: 48 months
Contract dates: 1 October 2025 to 1 October 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 50220000

Services in this contract

Rail electrification and signallingMain service£512k typicalTechnical support, maintenance and spares for DLR signalling system

Lifecycle

Published
5 August 2025
Contract awardedto Hitachi Rail
5 September 2025
Contract starts
1 October 2025
Contract ends
1 October 2028

The buyer

Transport for London

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The supplier

Hitachi Rail

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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/325413/docklands-light-railway-technical-support-and-spares-agreement
Buyer reference: ocds-h6vhtk-05817c
Open contracting ID: ocds-h6vhtk-05817c
Last checked: 5 November 2026

Transport for London. Docklands Light Railway Technical Support and Spares Agreement. Contract award, 5 August 2025. BidSkim, https://bidskim.com/tender/325413/docklands-light-railway-technical-support-and-spares-agreement (accessed 5 November 2026).